One lead provider for each client from 1 July 2026
Vision Australia launched a specialised deafblind programme for children and young people on 1 July 2026. Under the service, each client will be assigned one lead service provider.
From 1 July 2026, the model aims to reduce the emotional and physical load on children, young people and families. It also aims to cut time spent managing multiple providers, services and appointments.
Chris Edwards, Vision Australia’s Chief Mission Officer, said: “We understand that navigating dual vision and hearing loss can be overwhelming for clients and families.”
According to Vision Australia, the lead provider will understand deafblindness as a multi-sensory disability. As a result, families will have one main contact to coordinate support across different settings.
Each child or young person will receive a tailored approach because deafblindness is a spectrum. Vision Australia said every child needs different support.
Chris Edwards on tailored support
Support includes individualised goal setting based on a child’s strengths, needs and priorities. It also includes coordinated, evidence-based help that considers both vision and hearing needs.
Families will receive practical strategies for home, early learning settings and school. Vision Australia staff will also work with educators, allied health professionals and other services involved in the child’s care.
Edwards said: “By having a dedicated service provider who understands deafblindness in its entirety, clients can focus on their development, wellbeing and enjoying their childhood.”
Vision Australia said its team will work with each individual on the best communication strategies for their needs. That support is designed to help children and young people thrive at school, at home and in everyday life.
Parents, carers and clinicians can refer a child through Vision Australia’s deafblind programme page at visionaustralia.org/services/find-services/children/deafblind-programme-children-young-people. More information is available through the same link.
Vision Australia provides blindness-related services, equipment and training for people who are blind or have low vision. Its staff support clients of all ages at home, work, school and in the community.
