Enterprise Innovator in AI Deployment
The global analyst firm HFS Research has recognised Akkodis as an Enterprise Innovator in its HFS Horizons 2026 report for agentic AI services. Released on May 14, the report evaluated 36 global service providers based on their ability to implement agentic AI in enterprise environments.
By embedding governed AI agents into enterprise workflows, Akkodis has achieved measurable improvements in employee engagement, productivity, and business performance. The AI-Core platform enables large-scale adoption by supporting context-aware agent execution.
“We’re proud to be recognised by HFS Research as an Enterprise Innovator in agentic services,” said Jo Debecker, President & CEO of Akkodis. “As organisations transition from AI experimentation to real execution, the challenge isn’t ambition; it’s delivering agentic AI that can run reliably in production.”
Agentic AI marks a shift from AI-assisted productivity to autonomous, goal-driven execution embedded into end-to-end workflows. However, many enterprises struggle to scale beyond pilot phases due to challenges related to data readiness, governance, trust, and accountability.
According to HFS Research, Akkodis focuses on governance, data foundations, and execution at scale. The company delivers agentic services that impact P&L by embedding governed AI agents into workflows, enhancing employee engagement and productivity.
Demonstrated Outcomes in Multiple Sectors
In the public sector, Akkodis’ AI agents significantly reduced lesson-plan creation time for an Australian education authority. Meanwhile, in manufacturing, their technology helped a global client reduce take-back orders by up to 30% and scrap by 40%.
The company is moving toward Services-as-Software, using autonomous, reusable agentic components to reduce execution time, increase throughput, and accelerate delivery without additional scaling effort. Akkodis’ data-led agentic architecture is operationalized through a structured, multi-phase data pipeline with built-in governance gates, run-time approvals, and auditability.
David Cushman, Executive Research Leader at HFS, commented, “Akkodis brings a distinctive engineering-led approach to agentic services, combining deep technical expertise with industry knowledge to embed intelligent agents into complex environments.”
HFS Research highlights the production-level outcomes of Akkodis’ agentic services, showcasing the real-world impact of governed agentic execution. The company supports enterprise-level transformation by helping organisations scale agentic AI across core workflows, ensuring governance, traceability, and operational control.
Last updated: 14 May 2026, 11:05 pm
