Fundraising Administrator – Acquisition

Royal Flying Doctor Service Victoria · Richmond · Posted 16 hours ago

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Full-timeHybrid

Access to salary packaging options to reduce your taxable income

About Us

When people talk about the Flying Doctor, thoughts generally turn to red-bellied planes undertaking rescue missions in the Outback. However, the current Victorian story is one that reflects today's challenges for people living in remote and rural communities across the state. While we do still transport people by air and by road, this work is complemented by a range of primary health services that address the most common issues people living in country Victoria face when accessing health care.

About the Role

The Fundraising Administrator provides essential administrative support across donor care and fundraising operations. The role maintains accurate donor records, processes donations, and supports reconciliation and reporting activities to help ensure the smooth delivery of fundraising programs. It also responds to enquiries and assists with supporter communications, contributing to a positive donor experience and strong fundraising outcomes. Based in RFDS Victoria's Collins Street office, the position offers hybrid working arrangements and works within the Fundraising and Partnerships directorate.

Key responsibilities include but not limited to:

Maintain accurate and up-to-date donor and fundraising records across relevant systems.

Process donations and associated documentation in a timely and accurate manner.

Support donor communications through database updates, list management and record maintenance.

Respond to supporter, stakeholder and internal enquiries professionally and efficiently.

Assist with fundraising reporting, reconciliations and routine data quality checks.

Provide administrative support to the Fundraising and Partnerships team across day-to-day activities.

Coordinate with suppliers, contractors and service providers to support fundraising initiatives as required.

Contribute to continuous improvement activities that enhance processes, workflows and data quality.

To be successful, you will need:

Experience in an administrative, customer service, fundraising support or similar role.

Strong organisational skills with the ability to manage multiple tasks and priorities effectively.

Excellent written and verbal communication skills, with a professional and supporter-focused approach.

High attention to detail and a commitment to maintaining accurate records and data.

Confidence using Microsoft Office applications and a range of digital systems and databases.

Experience processing transactions, reconciliations or administrative documentation with accuracy.

The ability to build positive working relationships with internal and external stakeholders.

A proactive and collaborative approach, with a willingness to contribute to continuous improvement initiatives.

Satisfactory completion of safety screening including a current Working with Children's Check, National Police Check, and the right to work in Australia.

What working at RFDS can offer you:

Five non-accruable Office Closure Leave days each year

Employee Assistance Program (EAP)

Access to salary packaging options to reduce your taxable income

Fitness passport - a discounted gym membership to gyms and pools that both you and your family can enjoy

Access to discounted private health insurance

Enjoy a full-time role with flexible work arrangements to work from home and at our Collins Street office, as well as options for purchased leave.

Great parental leave beneﬁts in addition to government parental leave.

Need more information?

For any enquiries, please email [email protected] using the subject line: Fundraising Administrator - Acquisition enquiry via EthicalJobs.

To access the position description and to apply please click the 'Apply now' to be redirected to our Career Centre.

Please note that we are unable to accept late applications, or applications submitted via email.

We aim to fill vacancies as quickly as possible. This means that we will close advert as soon as we have found the right candidate, and this may be before the published closing date. We would therefore advise interested applicants to apply as early as possible.

The Royal Flying Doctor Service, Victoria, is committed to creating a diverse environment and is proud to be an equal opportunity employer. We encourage applications from individuals of underrepresented backgrounds to apply, including but not limited to, those from Aboriginal and Torres Strait Islander, culturally and linguistically diverse and LGBTQI communities.

A position description is attached.

About Royal Flying Doctor Service Victoria

See all 8 live roles at Royal Flying Doctor Service Victoria →

About Royal Flying Doctor Service Victoria

The Royal Flying Doctor Service Victoria provides essential primary health services to remote and rural communities. In addition to air and road transport, they offer oral health care aimed at addressing the challenges faced by people in accessing healthcare in country Victoria.

Private: Royal Flying Doctor Service Victoria has 7 other live roles on this board.

Before you apply

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Working with Children Check

Roles from this employer typically stay open about 15 days on this board.

Working in Richmond

Richmond is a diverse and lively suburb known for its mix of residential and commercial spaces. The area hosts a variety of employers across industries such as retail, hospitality, and healthcare. The presence of numerous cafes, restaurants, and shops provides ample opportunities for those seeking work in service roles or offices.

Public transport options in Richmond include the train at Richmond station and several tram routes, including 12, 48, and 70. This makes commuting convenient for workers travelling from various parts of Melbourne, enhancing access to job opportunities in the area.

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