Enterprise AI spending is rising but only 26% say they are advanced
More than half of organisations surveyed are putting at least 5% of their IT budgets into enterprise AI, but only 26% consider themselves advanced in operationalising it.
FPT Corporation announced the study in Hanoi on 8th July 2026. Forrester Consulting carried out the commissioned research on FPT’s behalf.
The report is titled “From Pilots to Reusable Platforms: A Blueprint for Scaling Enterprise AI.” It examines why early AI momentum often fails to turn into steady, enterprise-wide impact.
The findings draw on a global survey of 397 business and technology decision-makers. Forrester also interviewed senior executives across North America, Europe, Asia Pacific and Japan.
The research covers automotive, financial services, healthcare, manufacturing, energy and sports. Those sectors show the pattern reaches beyond one industry.
According to the study, companies mainly use AI for operational gains. Automation and cost reduction rank among the main reasons for adoption.
However, only 34% of organisations are pursuing an AI-first operating model. That figure shows many firms still use AI as a tool rather than as the base of a new model.
Integration complexity and data silos
As companies move to more ambitious uses, the barriers become more structural. Integration complexity leads at 41%, while data silos follow at 38%.
Beyond technology, only 39% report meaningful progress in aligning strategy, governance and operating models. The study links that gap to weak organisational readiness.
Measurement is another major problem. The survey found 35% of organisations do not collect quantified metrics for AI, and 10% do not measure AI outcomes in any form.
As a result, leaders struggle to judge which projects deserve more investment. Even high-potential use cases can remain stuck in pilot stages without a clear route to wider rollout.
When choosing partners, enterprises increasingly want support across the full AI lifecycle. They prioritise the ability to engineer, deploy and operate AI systems at scale.
Pham Minh Tuan, executive vice president of FPT Corporation and chief executive of FPT Software, said organisations need partners that can connect strategy, integration, governance and operations so AI can move beyond siloed experiments.
