Cybersecurity resilience now centres on local delivery
Australian organisations are shifting cybersecurity resilience strategies towards local delivery, AI risk management and regulatory readiness, according to the 2026 ISG Provider Lens Cybersecurity, Services and Solutions report for Australia.
Information Services Group, listed on Nasdaq as III, published the research in Sydney on 10th July 2026.
Enterprises now place greater importance on cybersecurity capabilities delivered within Australia as regulatory expectations rise and threat environments grow more complex.
Companies are seeking partners that can strengthen long-term resilience across cloud environments, identity infrastructure and critical infrastructure.
Meanwhile, Australian enterprises are adopting AI-enabled security tools to improve operational efficiency and strengthen security workflows.
Common uses include threat detection, faster prioritisation and streamlined case management, which helps reduce pressure on security teams.
According to ISG, organisations prefer practical day-to-day security uses over broad technology narratives.
As a result, companies are putting more weight on risks linked to generative AI and agentic AI.
That shift is driving stronger data protection, tighter access controls and more oversight as AI becomes embedded in business processes.
Michael Gale, partner and regional leader for ISG Asia Pacific, said: “Australian enterprises increasingly expect cybersecurity partners to combine proven local delivery with practical capabilities to address evolving regulatory expectations.”
Gale said organisations also value providers that understand Australia’s operating environment and can support critical business functions close to home.
Regulatory requirements are also reshaping priorities in critical infrastructure, financial services, healthcare, telecommunications and government.
Across those sectors, organisations are increasing investment in incident response, recovery planning and third-party risk management.
ISG found that consolidating overlapping technologies is simplifying security operations and improving visibility across organisations.
Enterprises also expect integrated delivery models that connect strategic planning with day-to-day operations.
36 providers assessed
The study assessed 36 providers across Strategic Security Services, Technical Security Services and Next-Gen SOC/MDR Services.
Accenture, Deloitte, DXC Technology, EY, Fujitsu, HCLTech, IBM, NTT DATA, TCS, Thales and Wipro were leaders in all three quadrants.
Infosys and PwC were leaders in two quadrants each.
KPMG, Tech Mahindra and Telstra were leaders in one quadrant each, while Brennan was a Rising Star in two quadrants and Datacom was a Rising Star in one.
Andrew Milroy, lead author of the report, said: “Australian companies are becoming much more disciplined in how they evaluate cybersecurity partners.”
Milroy said providers that combine practical AI expertise with local delivery and regulatory readiness are better placed in the Australian market.
EY was also named the global ISG CX Star Performer for 2026 among cybersecurity service and solution providers.
The ranking followed the highest customer satisfaction scores in ISG’s Voice of the Customer survey.
