Call for Open-Market Parking Models
Across Australia, millions of motorists are burdened by high parking fees because local councils use exclusive pay-by-phone parking apps. These apps remove competition and raise transaction fees unnecessarily. Smarter City Solutions, an Australian parking technology firm, has called on councils to introduce open-market competition to lower costs.
In a nationwide effort, Smarter City Solutions has communicated with councils, promoting an open-market model. Such a model would permit multiple parking apps to function simultaneously, enabling motorists to choose and reducing transaction fees. According to the company, this competitive approach could mirror the rideshare app industry, offering more transparent pricing.
“Creating a monopoly by locking in a single parking app leads to higher fees for motorists,” Mr. Almog highlighted from Smarter City Solutions. “Monopolies seldom provide the best consumer outcomes.”
Current Parking App Costs Compared
Presently, single-provider parking apps impose transaction fees ranging from 11% to 12%. Alternatively, multi-provider apps like OPark offer lower fees of about 6.5%. A $10 parking session might cost a motorist $1.10 to $1.20 in fees under a monopoly, compared to just 65 cents with OPark.
This considerable fee disparity, across thousands of daily parking transactions in major cities, could accumulate to millions of dollars annually paid by motorists. The burden of these high costs is significant, especially as car ownership expenses continue to climb.
Without major infrastructure changes, the City of Greater Dandenong has successfully adopted an open-market parking framework. This policy allows motorists to select from various apps, promoting competition and reducing fees. The city’s model serves as a proven example that competition can improve consumer outcomes.
Smarter City Solutions is actively engaging councils throughout the country to explore how an open-market strategy could be implemented locally. The company guarantees benefits like reduced fees, enhanced service quality, and less reliance on any single provider for motorists.
Under the open-market model, councils maintain full control over parking regulations, pricing, and enforcement. This ensures that while motorists gain from reduced fees, councils can still effectively manage parking. “The solution is straightforward,” Mr. Almog commented. “Allowing compliant apps to operate results in lower fees and improved transparency.”

