Specialist Recognition for CRM and Service
Fruition, a Sydney-based monday.com Platinum Partner, has been awarded the Advanced Delivery Partner Badge and recognised as a Specialist Partner for both monday CRM and Service as of 21st April 2026. This recognition emphasises their commitment to excellence in consulting services.
In 2025, Fruition exceeded expectations by completing over 500 projects with a perfect 5.0 CSAT score and 9,000 billable hours. The Advanced Delivery Partner Badge is a prestigious recognition that only a few consulting firms earn, requiring a high CSAT score and substantial project volume.
Josh Jebathilak, founder of Fruition, stated, “We wanted to bring great customer experiences to software by guiding and advising our clients every step of the way. None of our clients is ever left uninformed or out of the loop.” This leadership reflects in the firm’s continuous growth and client satisfaction.
Global Expansion and Client Services
Fruition expanded its operations beyond the Asia-Pacific, reaching the United Kingdom and the United States. Over 35 experts have facilitated this extensive reach, serving 700 clients globally across sectors like manufacturing, government, professional services, and construction.
As a Specialist Partner, Fruition gains access to priority enterprise leads and enhanced marketing opportunities. Their offerings in monday CRM and Service include AI workflows, CRM configurations, and IT helpdesk solutions. These services enhance operational efficiency and service delivery for diverse client needs.
Fruition’s achievements were further recognised when they received the APJ Rising Star 2025 Award at the monday.com Partner Summit 2026. This accolade acknowledges their exceptional client delivery and growth trajectory over the past year.
The firm’s dedicated team continues to offer exclusive consultation services, including enterprise-grade implementations with complex automations and custom integrations. Their commitment to innovation ensures clients receive top-tier solutions tailored to their specific business requirements.
Earning the monday.com Advanced Delivery Partner Badge and dual Specialist accreditations not only cements Fruition’s position as a leading consulting firm but also opens up new opportunities. These include elevated commission tiers, exclusive marketing development funds, and a listing within the AI Matchmaker tool.
Last updated: 24 April 2026, 4:16 pm
