New Digital Brand Pi Utilises Cutting-Edge Technology
LotusFlare has partnered with MTN South Africa to power the launch of its new digital brand, Pi, utilising its DNO Cloud platform. The announcement was made on 4th June 2026, marking a significant development in South Africa's telecommunications industry.
Pi offers a fully digital, app-first customer experience with access to 5G mobile, fixed wireless, and travel eSIM services. Customers can enjoy these services within minutes, without the need for contracts, credit checks, or call centres, thereby streamlining the onboarding process.
LotusFlare's DNO Cloud supports the entire Pi ecosystem, managing front-end digital experiences, product catalogue management, order processing, billing, and eSIM orchestration. This platform is deployed on public cloud infrastructure, ensuring compliance with South African regulations.
DNO Cloud provides the agility, scalability, and speed necessary to rapidly launch and evolve digital-first offerings. As a result, it enhances operational efficiency and customer experience, setting a new standard in the region.
Partnership Insights
According to Sam Gadodia, CEO of LotusFlare, "Our partnership with Pi is a defining moment not just for MTN, but for the telecoms industry in South Africa at large."
The collaboration with LotusFlare allows MTN to accelerate its digital capabilities, transforming how they serve customers and strengthening their leadership in the rapidly evolving telecommunications landscape.
Ernst Fonternel, MTN South Africa’s Chief Consumer Officer: Postpaid & Home, remarked, "Our partnership with LotusFlare to launch Pi represents a pivotal step in redefining the customer experience in South Africa."
MTN Group, established in 1994, is a leading digital operator in Africa. It is listed on the JSE Securities Exchange in South Africa under the share code ‘MTN’. The introduction of Pi marks a significant addition to MTN's portfolio and aligns with their Ambition 2030 strategy to accelerate impact and empower Africa through digital solutions.
LotusFlare, based in Silicon Valley, enables communications service providers to innovate in rapidly evolving markets by simplifying technology and customer experiences. Their flagship platform, DNO Cloud, is an AI-driven, cloud-native commerce and monetisation solution that empowers CSPs to rapidly launch, scale, and continuously evolve new products.
Last updated: 6 June 2026, 10:15 am
